Assessment Kit-SITSS00052 Hospitality Compliance Skill Set New Product Units of competency RIIWHS201D Work

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTSTE003 Sterilise loads HLTWHS003 Maintain work health and safety Elective units HLTDEN021 Apply the principles of radiation biology and protection in dental practice HLTDEN022 Prepare to expose a prescribed dental radiographic image HLTDEN023 Produce a prescribed dental radiographic image BSBOPS401 Coordinate business resources BSBMED301 Interpret and apply medical terminology appropriately BSBMED401 Manage patient recordkeeping system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TAEDES511 Design and develop strategies for training and assessment TAEDES515 Evaluate training TAEPDD511 Maintain and enhance professional practice Elective units BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits BSBAUD514 Interpret compliance requirements BSBAUD515 Evaluate and review compliance BSBCMM511 Communicate with influence BSBLDR522 Manage people performance BSBPEF502 Develop and use emotional intelligence BSBSTR501 Establish innovative work environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

Industry consultation

Assessment Kit-SITSS00052 Hospitality Compliance Skill Set New Product Units of competency RIIWHS201D WorkOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of